Effective Date: July 31, 2026

Elite Coatings Waterproofing, Inc. ("ECW", "we", "our", or "us") is committed to protecting the privacy and security of the information processed through the ECW Ecosystem Platform ("Platform").

This Privacy Policy explains how information is collected, used, stored, and protected when authorized users access the Platform.

The ECW Ecosystem Platform is an internal business management system developed and maintained by Elite Coatings Waterproofing, Inc.

The Platform supports company operations, including but not limited to:

• Customer Management 
• Estimating 
• Change Orders 
• Project Management 
• Work Orders 
• Human Resources 
• Document Management 
• Reporting 
• Accounting Integrations 
• Business Process Automation 

The Platform is intended solely for authorized business use.

The Platform may collect and process business information necessary for company operations, including:

• Customer information 
• Contact information 
• Project information 
• Estimates and Change Orders 
• Work Orders 
• Employee information 
• Business documents 
• Operational records 
• System activity logs 
• Information synchronized from authorized third-party services 

Only information required for legitimate business purposes is processed.

The Platform may securely integrate with third-party business services, including QuickBooks Online and other approved providers.

These integrations are performed only after proper authorization by an authorized administrator.

The Platform accesses only the information necessary to perform approved business functions.

Information processed by the Platform is used exclusively for legitimate business operations, including:

• Managing customer relationships 
• Preparing estimates and project documentation 
• Managing work orders and field operations 
• Supporting accounting processes 
• Generating business reports 
• Improving operational efficiency 
• Maintaining accurate business records 

Information is never sold, rented, or used for advertising purposes.

Elite Coatings Waterproofing, Inc. does not sell or lease business information collected through the Platform.

Information may only be shared:

• With authorized employees 
• With authorized contractors performing company services 
• With approved third-party providers required for business operations 
• When required by applicable law 

ECW implements reasonable administrative, technical, and organizational safeguards designed to protect company information, including:

• Encrypted communications (HTTPS) 
• Secure authentication 
• Role-based access controls 
• Encrypted credential storage 
• Secure server infrastructure 
• Routine backups and system maintenance 

While no system can guarantee absolute security, ECW takes reasonable measures to protect the confidentiality and integrity of business information.

Business information is retained only for as long as necessary to support operational, accounting, legal, regulatory, and contractual requirements.

When information is no longer required, it may be securely deleted or archived in accordance with company policies.

Authorized users may request, where applicable:

• Access to information associated with their account 
• Correction of inaccurate information 
• Removal of unnecessary personal information 
• Revocation of authorized third-party connections 

Requests may be submitted using the contact information below.

ECW may update this Privacy Policy periodically to reflect operational, legal, or technical changes.

The revised version becomes effective upon publication on this page.

Elite Coatings Waterproofing, Inc.

Website: https://ecwaterproofing.com

Email: info@ecwaterproofing.com

The ECW Ecosystem Platform is designed to operate in accordance with applicable privacy, security, and data protection requirements relevant to its authorized business use.

Third-party integrations are performed only with the consent of authorized users and in accordance with the policies of the respective service providers.